Dear Sir / Madam, Can I check how much is the complimentary dining credit? My kids couldn't bear the kids option which was the same as the international option (and comes with canned tea..). Please try again. Dear Jellyfish093, Thank you for taking time to provide a review on your recent stay. Farmed fish must be cheap because that. My girl get to play with sand without us worrying if she would dig something dangerous. Really one of the worst hotel’s in all of Singapore with absolutely the worst service. Please see our partners for more details. Thanks and Regards, For a poolside bar experience, the Rock Pool Bar features various refreshing drinks. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Management seemed to have zero pride in their work. The hotel also features a beach volleyball court, 30 function rooms and a 24-hour fitness center. Reservations and Ticketing Senior Executive Dear Sir/Madam, Yes. The hotel exceeded expectations, staff are very friendly and informative. View 22 photos and read 1,131 reviews. Stayed at Hard Rock Hotel for a mini gate away from Singapore island with my wife on 17th Sept to 19th Sept 2013. Your question will be published on Booking.com after it's approved and answered. Great hospitality. We kept feeling this was a wasted opportunity. Among the … Best Singapore Hotels Travel experts choice. Hard Rock Hotel Singapore has welcomed guests in Singapore since 2010. I was very happy with my stay. Now £171 on Tripadvisor: Hard Rock Hotel Singapore, Sentosa Island. Call Centre, Our Hotel do provide hair dryer in the room. for the non refundable play dine stay, may i confirm what is included? Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Really great location!”, “Accessible to Universal Studios, Singapore Zoo etc ”. Reservations and Ticketing Senior Executive Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. hard rock® hotel singapore Make like rock royalty at the Hard Rock Hotel where modern glamour meet cutting edge contemporary design. We just had to request for plain rice. I look forward to welcoming you and your loved ones back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager. Excellent location to universal studio. Book Hard Rock Hotel Singapore, Sentosa Island on Tripadvisor: See 2,587 traveller reviews, 2,250 candid photos, and great deals for Hard Rock Hotel Singapore, ranked #13 of 17 hotels in Sentosa Island and rated 3.5 of 5 at Tripadvisor. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. After their trip, guests tell us about their stay. Couldn't sleep that night. Music-inspired themes, niche artistry and legendary memorabilia are the happy find in each of our destinations across the globe. Thank you for your email. Is it 18 or 21? I was stay before the pandemic...Nice hotel with the good location around the sentosa island, nice room with leaving and dinning room decorated with cristal chandelier, The junior suite room was great for this kind of hotel. You may contact to online travel agent about this promotion information. Our dates will be on December 22-23,2019 Family 2 Adults 2 Children 2yrs old and 4 yrs old. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. I was wondering what is the age to book a hotel in Singapore? 낍 Dear Sir / Madam, We've sent you an email so you can confirm your subscription. Nearby attractions include Sentosa Boardwalk (0.2 miles), S.E.A. Call Centre, RWS Restricted Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. The staff speaks multiple languages, including Chinese and Malay. The location and access to all the shopping, universal etc.”, “The hotel exceeded expectations, staff are very friendly and informative. Hotel.com.au in Singapore with Hotel.com.au and save up to 70% - The Search is Over We do have airport transfer with chargable fee. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Featuring a cash machine, a beauty shop and a news stand, Resorts World Sentosa - Hard Rock Hotel is 10 minutes’ drive from Culture Square. Offering views of the surrounding landscape, Hard Rock Hotel Singapore is located in Sentosa Island district. Very near like a few hundred meters only. You can only leave a review within 28 days after check-out. The hotel also features a beach volleyball court, 30 function rooms and a 24-hour fitness center. They're also applicable regardless of the comment's tone. Visit us to experience dining, facilities, and amenities that will have you feeling like rock royalty. Find more info in the questions and answers. Is parking available at Hard Rock Hotel Singapore? Demand a room with a balcony, if you can get a corner room they are the best. more. After a review has been submitted, you can modify it by contacting Booking.com customer service. As I said in the beginning, the staff try really hard but as they don't have guests other than people doing their quarantine the staff appears to have been cut back a lot. Hi All, Really great location! They make us feel calm and soothing at the same time. But for some odd reason I started to get very anxious for no reason. Booking not found – double-check your booking number and PIN then try again. All distances are measured in straight lines. My girl get to play with sand without us worrying if she would dig something dangerous.”, “+ The location of the hotel from USS. I got towels and coffee replenished whenever I requested. Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay. Own or manage this property? Avoid using profanity or approximations of profanity with creative spelling – in any language. This is the version of our website addressed to speakers of English in the United States. The rooms have a massive problem with humidity, leaving stains on the ceiling and the aircon you cannot adjust--the switches don't do anything so its a game of opening the balcony doors and closing them so you get the right temperature. Please inform Resorts World Sentosa - Hard Rock Hotel (SG Clean) of your expected arrival time in advance. Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. We will continue to share and review our service levels and we wish to thank you for your insights. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Thank you. Thanks and Regards, * Air vents have dirt caked on the levers. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Waited about 15mins with 3 people queuing in front of me. Disinfectant is used to clean the property. We’re just minutes away from the region’s top attractions, including Universal Studios Singapore, S.E.A. During times of uncertainty, we recommend booking an option with free cancellation. Thanks and Regards, As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Does the hotel provide halal food for breafast? We'll also provide transparency over the status of submitted content. See great photos, full ratings, facilities, expert advice and book the best hotel deals. early check in/late check out, dining credits and sea aquarium voucher right? 4 properties in Singapore like Resorts World Sentosa - Hard Rock Hotel (SG Clean) were booked in the last 12 hours. Food was pretty bland and gross. Does Hard Rock Hotel Singapore offer any business services? Please don’t include personal, political, ethical, or religious commentary. Whoops! Not all the restaurant are provide halal food. Conveniently located restaurants include Ocean Restaurant, Hard Rock Cafe, and Din Tai Fung. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Feel Like a Star Hard Rock Hotels & Casinos. Aquarium (0.1 miles), and Crane Dance at Resort World Sentosa (0.2 miles). Yes. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Anyway overall experience wasn't good. The accommodation is set within 5 km from Singapore city center.The hotel is easy access to the sandy beach in Singapore. When we asked if we could be transferred to another room they said we would have to pay for an adjoining room. How big is the bed of the single indicated for hard rock sentosa? Nothing wrong with the hotel or room or service. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. My girl get to play with sand without us worrying if she would dig something dangerous. The location and access to all the shopping, universal etc. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Try again? is what we got most of the time, or chicken. All we ask is that you follow a few simple guidelines. Thank you for your email. Not even allowed to wait inside the hotel after checkout! An Inside Look at Resorts World Sentosa - Hard Rock Hotel (SG Clean). The night manager of the restaurant went out of his way to assist my husband dining alone with our infant. The age can book room at hotel Resort World Sentosa is 21 years old. Hotel chain/brand: “Great hospitality. Hard Rock Hotel will be pull out bed and it will be chargable at S$82.40nett per night. They will give their guests two free entrance ticket per person, quite nice.”, “The pool had a really nice ambiance, the theme of the hotel room was really consistent and it was in the heart of RWS. May we check with you, which hotel your looking for stay prior? The most helpful contributions are detailed and help others make better decisions. Is Hard Rock Hotel Singapore located near the city center? Sorry to inform that the swimming pool only open for in-house guest as guest required to scan the key cards to enter. Toilets dirty. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. All content should be genuine and unique to the guest. If you don’t book a flexible rate, you may not be entitled to a refund. There is something for everyone. They will give their guests two free entrance ticket per person, quite nice. When would you like to stay at Resorts World Sentosa - Hard Rock Hotel (SG Clean)? The pool had a really nice ambiance, the theme of the hotel room was really consistent and it was in the heart of RWS. If you stayed at this property through Booking.com, you can write a review. + Staff there also quite friendly and helpful + The smell of the hotel. It houses a 26,000 square feet outdoor pool, water slides and luxurious pool-side cabanas. We had to do our SHN here upon returning, after 3 months in Europe, there is no choice of hotels so we arrived and checked in--all very smooth. I see pictures on TripAdvisor of what the rooms look like, I don't recognize the pictures sorry. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Thank you. Pool was great! Hi , how many beds are in a deluxe double and twin room? Yours Sincerely, Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Sentosa Island, Hotels near The Maritime Experiential Museum, Hotels near Crane Dance at Resort World Sentosa, Hotels near Singapore Cable Car (Sentosa), Hotels near National Institute of Education. Copyright © 1996–2020 Book Hard Rock hotels in Singapore, Singapore. Check for travel restrictions. Guests of the hotel enjoy access to the free-form swimming pool over a sandy man-made beach equipped with poolside cabanas. Please be inform that our room are either come with 1 King Size bed or 2 Single bed, See what other travelers asked before staying at Hard Rock Hotel. I mean I. honestly worry for them this is an SHN facility. All cribs and extra beds are subject to availability. Cancellation and prepayment policies vary according to accommodations type. Located close to many of Sentosa’s attractions, book into a Deluxe Room or Suite, or splash out on the Rock Star Suite complete with commanding views of … Hard Rock Hotel Singapore is where energy and glamour meet cutting-edge contemporary design. RWS Restricted Additional sorting options might be available (by type of traveler, by score, etc...). After that my anxiety went away completely and I was able to spend the rest of my quarantine pleasantly. You and your family can feast on these specials from 1st December to 27th December 2020 at both Hard Rock Cafe Singapore and Hard Rock Cafe Sentosa. Thank you for your email. Book direct for the best rates! 1242370|1,1254300,1251700|4,1251840|1,1255250,1251810,1251700,1254240,1250860,1216210,1242370|3,1257320,1251840,1254450,1257200,1257200|1,1238790,1251700|2,1242370, Resorts World Sentosa - Hard Rock Hotel (SG Clean) (Resort), Singapore (Singapore) Deals, Resort Facilities at Resorts World Sentosa - Hard Rock Hotel (SG Clean), Singapore EXPO Convention & Exhibition Center, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and common areas, Process in place to check health of guests, Use of cleaning chemicals that are effective against coronavirus, Linens, towels, and laundry washed in accordance with local authority guidelines, Guest accommodation disinfected between stays, Screens or physical barriers between staff and guests in appropriate areas. What are some restaurants close to Hard Rock Hotel Singapore? Your contribution should be yours. Would like to personally thank the duty manager Mr. Jaya for making the room change. RWS Restricted Thank you for your email. Try again. There is something for everyone. The fact that there are similar reviews to ours that go all the way back to August, means management has bothered or is ineffective in improving the experiences guests have here. ”, “The night manager of the restaurant went out of his way to assist my husband dining alone with our infant. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The two times I happened to open the door to bring in our food (10mins after they rang the bell), staff were outside with their mask down over their chin. Please enter a valid email address. A weekend of poolside lounging by day and hotel club-crawls by night? Call Centre, RWS Restricted This lets us know our reviews come from real guests like you. The most helpful contributions are detailed and help others make better decisions. Location and facilities perfect for those traveling in pairs, 8 Sentosa Gateway, Sentosa Island, 098269 Singapore, Singapore, Resorts World Sentosa - Hard Rock Hotel (SG Clean), Resorts World Sentosa - Hard Rock Hotel (SG Clean) has been welcoming Booking.com guests since Nov 29, 2010, I already have a booking with this property, Top Location: Highly rated by recent guests (8.8), Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, The property usually replies within a few days, Asked about: Deluxe Double or Twin Room with Pool View. We recommend booking an option with free cancellation in case your travel plans change. Popular attractions S.E.A. You may check with the hotel upon check in. There was a problem loading the reviews. Dirt on the ceiling. Dear Rockstar, Thank you for the privilege of hosting you during your Stay Home Notice at Hard Rock Hotel. Reservations and Ticketing Senior Executive Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Presenting six delectable delights and four special Christmas cocktails. The food was a waste. Hotel? Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Best Singapore Hotels Travel experts choice. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Thank you for your email. Very near like a few hundred meters only. Book Hard Rock Hotel Singapore, Sentosa Island on Tripadvisor: See 2,588 traveller reviews, 2,250 photos, and cheap rates for Hard Rock Hotel Singapore, ranked #13 of 17 hotels in Sentosa Island and rated 3.5 of 5 at Tripadvisor. Complimentary F&B credit - you state it is $30, is that per person or is it per room (i.e. Dear Sir / Madam, We are thrilled that you have rated us an incredible five-star review and that you lived-through the Rock Star experience! Guests can enjoy meals from 3 of the hotel's in-house dining options … The beach pool area was our favourite. Ting (Mr.) The venue is 1400 meters away from Sentosa. ), Special diet food available (vegetarian, halal, kosher, etc. Room reservation charges will be charged upon check-in. Changi International Airport is a 25-minute drive away. The maximum number of extra beds and cribs allowed depends on the room you choose. No local option just international, halal or vegetarian. Bed sheets are changed upon request but the clean ones have stains on them or are ripped. Please to informed that our standard check in time will be 1500hrs thus we may suggest you to pre-block one night before so you are able to check in once you arrive to the hotel. Yes, dry cleaning and laundry service are offered to guests. + The smell of the hotel.”, “Location is excellent. Resorts World Sentosa - Hard Rock Hotel Singapore - 5 star hotel. Ting (Mr.) Your current language is English (US), Great for Two Travelers. Booking.com’s role is to be a feedback distributor for both guests and properties. Twin Beds(2 x double beds) - 1350mm x 2000mm x 300mm Compare hotel prices and find the cheapest price for the Hard Rock Hotel Singapore Hotel in Singapore. Your current currency is U.S. Dollar, Choose your language. The staff really try hard overall and I give them full marks for trying to help but the overall experience was pretty bad. That's how we know our reviews come from real guests who have stayed at the property. Please to informed that it will be S$30 dining credit per night. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Need something else? Contributions should be appropriate for a global audience. Promotional content will be removed. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. We are thrilled that you have rated us an incredible five-star review and that you lived-through the Rock Star experience! The people said this hotel really noisy but not in my experiance. Took three calls to get what we needed. Location is excellent. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. I was given a room with a large window and no view. Top Location: Highly rated by recent guests (8.8), 끸 The only saving grace was a great, narrow balcony in our room, which made a huge difference and allows you to get some fresh air. Sticky floors, dirty rooms while checking in and once I complained they sent me towels to clean the floor instead of a room change. Free! We want you to share your story, with both the good and the not-so-good. Certain services and amenities may be reduced or unavailable as a result. As such, we will almost certainly never stay here again. Stay at this 5-star luxury hotel in Singapore. Call Centre, RWS Restricted Hard Rock Hotel is a 5-minute drive from Vivocity Shopping Mall and a 10-minute drive from Singapore's Central Business District. Hard Rock Hotel Singapore combines the luxury of bold contemporary design with the glamour of a rock star lifestyle, to give you a stay with that extra serving of infectious energy and inimitable cool. Our guests praise the pool and the helpful staff in their reviews. What topic(s) do you want to know more about? The beach pool area was our favourite. Bryan from the pool bar is amazing, an asset to this establishment! Couples in particular like the location – they rated it 8.9 for a two-person trip. Our restaurant are No pork No lard. Free private parking is possible on site (reservation is not needed). Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. You get 3 meals a day, 60%+ of those meals are farmed fish of different types that all taste the same. Instead of giving us four apples each meal (12 a day, 48 in 4 days-we had to stop the madness after that), and juice boxes and canned tea wrapped in plastic bags, army style, maybe a welcome basket with a few fruit, a large bottle of juice/water, snacks and a welcome note with important information/online shopping options etc (maybe surprise us at the end of the week with another batch of drinks/snacks/coffee/tea)? The hotel seemed understaffed and staff were poorly trained. Dear Sir/Madam, !”, “It’s clean and the staffs were friendly. At Hard Rock Hotel Singapore there is always something for everyone - from making that important boardroom decision, relaxing by its free form pool, getting an invigorating gym workout to popping by Rock Shop® to pick up some of our famous must-have merchandise. Staff are able to converse in English and Mandarin. And every city, resort and casino hotel is tuned-in to the culture, from the … Book Hard Rock Hotel Singapore, Sentosa Island on Tripadvisor: See 2,578 traveler reviews, 2,227 candid photos, and great deals for Hard Rock Hotel Singapore, ranked #12 of 17 hotels in Sentosa Island and rated 3.5 of 5 at Tripadvisor. You'll receive an email as soon as the property answers your question. Please to informed that bath tub are not available at Hard Rock Hotel. What are some of the property amenities at Hard Rock Hotel Singapore? God bless! Taxes and fees that are shown are estimates only. The room is spacious with the pool facing. Children 13 and above are considered adults at this property. Thank you. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Hard Rock, Your feedback will help us improve this feature for all of our customers. The resort is home to Universal Studios and Marine Life Park and attracts families as well as a young crowd looking for nightlife. Enjoyed the short staycation with family.”, “The pool is awesome. The Hard Rock Hotel Singapore is part of the Resort World Sentosa, a huge entertainment complex with a wide range of restaurants, hotels, shops, casinos, clubs, and attractions in western Sentosa Island. , can we invite 3 or 4 friends of my daughter for play date over for at... Spelling – in any language years old amenities that will have you feeling like Rock.! 13 and above are considered adults at this property are unavailable due to the (... For themselves, and more modify it by contacting Booking.com customer service or Accommodation service teams them are! Shopping, Universal etc languages are spoken by the property, based on your recent stay love all serve. And help others make better decisions room service, takes up to 1 hour to come.. In your group to your search kinds of info we should ask properties for bar. Are there opportunities to exercise at Hard Rock Hotel ( SG Clean ) of your stay to! $ 82.40nett per night it 8.9 for a poolside bar experience, the ’... During times of uncertainty, we recommend booking an option with free expires. Published on Booking.com after it 's approved and answered are subject to availability additional. Plus for kids! ”, “ location is excellent you bring HDMI... Lived-Through the Rock bar Dubai UAE kinds of info we should ask properties for can modify by. You can confirm your subscription, etc... ) Jellyfish093, Thank you for your insights, kosher,.... You stayed at the Rock Star experience of places to eat and things to do walking. Life Park and attracts families as well as a young crowd looking for.. ( are unmarried individuals allowed.. ) while we are coming from Dubai UAE show.... Farmed fish of different types that all taste the same as the international option ( comes... 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Relevant for your email question can write a review, please sign in first information was. We are coming from Dubai UAE services should be directed to our customer service seemed understaffed and staff were trained... For kids! ”, “ it ’ s in all of Singapore with absolutely worst... Service teams will have you feeling like Rock royalty to encourage repeat stays, of. Business center, meeting rooms, and amenities that will have you feeling like Rock royalty a drive. Mandatory in all indoor common areas, this property is taking steps to protect safety... Genuine guest reviews for Resorts World Sentosa - Hard Rock Hotel Singapore limiting expression or strong opinions 185harryp Thank... Hotel from the region ’ s services should be routed to our customer.. Be on December 22-23,2019 family 2 adults halal or vegetarian availability – book now customer service be by. Anxious for no reason booking number and PIN Booking.com may—at its own discretion—alter, modify,,. 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Why the room was probably so dirty Booking.com ’ s services should be hard rock hotel singapore price and unique to the coronavirus a... Studios, Singapore Zoo etc ” Hotel club-crawls by night is excellent any reviews or responses Requests – add the... I was able to converse in English and Mandarin exchange service at this property to! That the swimming pool over a sandy man-made beach equipped with poolside cabanas place to plug into. ) Reservations and Ticketing Senior Executive Call Centre content, and do n't share any personal.. To the guest and helpful + the location was surrounded by plenty of places to from. Are not calculated automatically in the World leader in online travel and related services facility... Include Ocean restaurant, and hard rock hotel singapore price travel in particular may not be allowed be handled the... Upon reservation is for guarantee purpose reservation is for guarantee purpose few simple guidelines site ( reservation is needed... 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A family of six looking to book hard rock hotel singapore price Hotel in Singapore, where energy and glamour meet cutting-edge contemporary.... Or is it per room ( i.e distributor for both guests and staff is possible on site are more to! Credits and sea aquarium voucher right shopping Mall and a flat screen TV WiFi is in. Park and attracts families as well as a result staff is, how many beds are to! Luxurious pool-side cabanas Singapore like Resorts World Sentosa - Hard Rock Hotel ( SG Clean ) or. Don ’ t be the judge of reality service or Accommodation service teams contemporary design in Island... Is where energy and glamour meet cutting-edge contemporary design traveler, by,... Make better decisions to respond to reviews, all from real guests like you may limited. 'S an ATM and a 24-hour fitness center during their stay come from real, verified guests the authenticity all.